Refund and Returns Policy

Healthy cannabis clones ready for delivery

Our Plant Health Guarantee

We stand behind our clones with a 24-hour health guarantee. Your complete satisfaction is our priority, and we’ve designed this policy to protect your investment while maintaining the highest standards.

Our 24-Hour Clone Guarantee

At Michigan Clones, we take extraordinary measures to ensure you receive healthy, pest-free cannabis clones. However, we understand that sometimes issues may arise during transit. That’s why we offer:

✓ 24-Hour Inspection Window

You have 24 hours from delivery to inspect your clones and report any issues. Please send photos to info@michiganclones.com for fastest service.

✓ Photo Documentation Required

For all claims, we require clear photos showing the issue. This helps us improve our processes and serve you better.

What’s Covered Under Our Guarantee

  • Transit damage – Broken stems or severe wilting from shipping
  • Visible pests – Though rare due to our IPM program, we’ll address any issues
  • Obvious disease – Signs of mold, mildew, or other pathogens
  • Incorrect order – Wrong strain or quantity shipped

Non-Refundable Situations

To keep prices low for all customers, we cannot accept returns for:

✗ Grower Error

Issues arising from improper planting, watering, lighting, or environmental control after delivery

✗ Normal Acclimation

Temporary wilting or leaf changes as clones adjust to new environments (most recover within 48 hours)

How Returns Work

  • 1. Email photos to info@michiganclones.com within 24 hours
  • 2. Our team will respond within 4 business hours
  • 3. If approved, we’ll arrange replacement or refund
  • 4. For replacements, we’ll prioritize fast shipping

Need Immediate Assistance?

Our customer support team is ready to help with any questions about your order or our guarantee.

Ready for Healthy Clones?

Shop our premium selection with confidence thanks to our plant health guarantee

Disclaimer: ALL PLANTS ARE CONSIDERED HEMP BY FEDERAL LAW AND SOLD FOR NOVELTY PURPOSES ONLY. ALL CLONES TEST BELOW 0.3% THC. COMPLY WITH ALL LOCAL, STATE, AND FEDERAL LAWS. ALL SALES ARE FINAL.